How Do I Reset My Telstra NBN Modem?

Can I reset my NBN box?

To reset your nbn™ Connection Box: First, turn off the power to your connection box by unplugging it from the wall power outlet.

Next, remove the power cable from your connection box and wait 2 minutes.

Reconnect the cable and turn the power back on..

How do I reset my Telstra Smart Gen 2 modem?

The reset button is located on back of modem near LAN port 2. To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

How do I reboot my NBN modem?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

Why is my Telstra smart modem not working?

Re: Telstra smart modem not working You could try rebooting the modem. If that doesn’t work try a factory reset by pressing the reset button with a paper clip for about 10 seconds. Modem should reboot resetting everything to factory defaults.

Why is my NBN not working?

Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.

What to do if Internet is not working?

General troubleshooting tips for Android devicesOpen your Settings app “Wireless & networks” or “Connections”. Depending on your device, these options may be different.Turn Wi-Fi off and mobile data on, and check to see if there’s a difference.If not, turn mobile data off and Wi-Fi on and see if that works.

How do I fix my NBN connection?

Check that WiFi is on: If WiFI light is OFF, turn your modem’s WiFi button ON. … Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds. … Connect via ethernet cable. Use an ethernet cable to connect your computer directly to your modem, then test your internet connection.

How do I log into my NBN modem?

To do this:Log on to your Belong Wi-Fi (you don’t need to be connected to the internet to do this)Open an internet browser (e.g. Internet Explorer, Safari or Chrome)Type 10.0.0.138 into the address bar.If prompted, type in your modem username and password: Enter the username ‘admin’ Enter the password ‘Belong’

How do I access my Telstra NBN modem?

Enter the correct URL for your modem: For ADSL/Cable/nbn compatible Modems with an Adapter – enter http://10.0.0.138 or http://telstra.gateway/ For Cable Modem without Adapter – enter http://192.166.0.1 or http://telstra.gateway/

What lights should be on my Telstra modem?

Green: Good signal strength. Orange: Okay signal strength. Red: Poor signal strength. Off: Telstra mobile network is unavailable.

Why does my Telstra Smart Modem keep dropping out?

The only reasons why your wifi could “drop out” is if your modem is faulty, you have set it to turn off wifi at certain times, or your neighbour’s networks are on the same channel as yours and drowning it out.. Your speeds may also drop due to congestion at peak times, but that is a different issue.

How do I reset my Telstra smart modem?

Re: How do I do a factory reset on a Telstra smart modem? To reset modem press the reset button located just below power button for about 10 seconds using a bent paperclip while modem is powered on. Modem should reboot resetting everything to factory defaults including WiFi SSID and password.

What happens if I factory reset my modem?

During a factory reset the lights on your modem will flash and ALL settings will be cleared from your modem, including: Usernames and passwords, WiFi name and password, port forwarding, firewall rules and any other custom settings. This returns the device to an “out of the box” state, as if it were brand new.

Why is my Telstra modem not working?

Restart your modem: Remove the power cable from your modem for 10 seconds, then plug it back in. Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.

What to do if modem is not working?

How to Reboot Your ModemUnplug the power cord from the gateway or modem and remove any batteries.Wait 60 seconds, and then reinsert any batteries and reconnect the power cable.Wait at least two minutes to allow the modem to power up. … Check your internet connection to make sure it’s working.

How do you know if NBN is connected?

If you’re unsure whether your area is ready for the NBN, go to www.nbnco.com.au and enter your address in the check your address tool. The tool will tell you if you can connect to the NBN and will also tell you which technology will be used at your address.

How do I access my modem settings?

Your computer just needs to be connected to the modem. First try connecting your computer to the modem using a network cable. Open your Internet browser e.g. Internet Explorer, Firefox, Chrome, Safari, etc. and enter the IP address of your D-Link modem in the address bar: http://192.168.1.1.