How Do You Mitigate Workplace Violence?

How do you respond to workplace violence?

The supervisor should follow these procedures:Call for assistance in assessing/responding, if needed.Avoid an audience when dealing with the employee.Remain calm, speaking slowly, softly, and clearly.Ask the employee to sit down; see if s/he is able to follow directions.More items….

What are the three categories of prevention strategies for workplace violence?

What are the three categories of prevention strategies for workplace violence, and provide an example of each. Ans: Environmental designs – improving lighting; administrative controls – staffing policies; behaviour strategies – training employees in conflict resolution.

What is the most common form of workplace violence?

Hostile Encounters and Domestic Violence in the Workplace Did you know that the most common forms of workplace violence are low level, aggressive and hostile encounters, and domestic violence impacting job performance and security?

Is workplace violence training mandatory?

California offers one example. The state mandates workplace violence training for healthcare workers and has considered expanding the program to other fields. The California regulations offer some guidance on workplace violence prevention training and policy.

What is the most common thread in preventing workplace violence?

This is interesting, especially since other survey results showed that 34 percent of American workers go to work each day worried about workplace violence. A common thread in preventing workplace violence is leadership. Supportive leadership will help create a safer and more productive work environment.

How can we prevent workplace violence?

Here are seven steps to take to make sure your workplace violent prevention training is effective:Analyze your workplace.Create a supportive environment.Offer communciation and empathy training.Establish a clear workplace violence policy.Commit to a non-violent workplace.Train employees to recognize warning signs.More items…

How do you identify workplace violence?

Warning signs include:Crying, sulking or temper tantrums.Excessive absenteeism or lateness.Pushing the limits of acceptable conduct or disregarding the health and safety of others.Disrespect for authority.Increased mistakes or errors, or unsatisfactory work quality.Refusal to acknowledge job performance problems.More items…

What should you be prepared to do if workplace violence occurs OSHA?

If workplace violence does occur, employers should remain calm, take control and set an example for their employees. Don’t escalate a situation by arguing with the assailant, and don’t try to be a hero. Always involve law enforcement when necessary.

What is the most common type of nonfatal workplace injury?

The top three leading causes of work-related injuries – overexertion and bodily reaction, slips, trips and falls, and contact with objects and equipment – account for more than 84% of all nonfatal injuries involving days away from work.

What are the 4 types of workplace violence?

Here are the 4 types:Criminal intent. “The perpetrator has no legitimate relationship to the business or its employees and is usually committing a crime in conjunction with the violence. … Customer or client. … Worker-on-worker. … Personal relationship.

What causes workplace violence?

Workplace violence takes many forms and has many causes. Angered former employees, customers who feel wronged, stressed out employees or a conflict between co-workers can elevate to the point of a violent altercation in the office.

Is workplace violence covered under OSHA?

OSHA does not have a specific standard for workplace violence. However, under the Occupational Safety and Health Act of 1970 (the OSH Act, or the Act), the extent of an employer’s obligation to address workplace violence is governed by the General Duty Clause.

What is aggressive behavior in the workplace?

Workplace aggression is a specific type of aggression which occurs in the workplace. Workplace aggression can include a wide range of behaviors, ranging from verbal acts (e.g., insulting someone or spreading rumors) to physical attacks (e.g., punching or slapping).

What is workplace violence examples?

Rumours, swearing, verbal abuse, pranks, arguments, property damage, vandalism, sabotage, pushing, theft, physical assaults, psychological trauma, anger-related incidents, rape, arson and murder are all examples of workplace violence.

What are the key elements of an effective workplace violence prevention program?

OSHA’s five major elements of an effective workplace violence prevention program are:Management commitment and employee involvement;Worksite analysis;Hazard prevention and control;Safety and health training;Recordkeeping and program evaluation.