Question: How Do I Complain To Verizon Wireless?

What is the 611 number for Verizon?

1.866.837.3387For any questions, please call *611 from your wireless phone or 1.866.


Visit a Verizon Wireless Communications Store, or any of our participating agents or retailers to purchase more minutes..

Will Verizon lower my bill if I threaten to cancel?

No. If you ask, they can examine your bill and may find a way to lower it, but they will do that without the threat of cancellation. There are services who will give you a price break if you threaten to cancel. Cell phone companies are not one of those.

Can I return my phone to Verizon if its not paid off?

You do not have to pay off the phone, and you do not need to return the phone. If you get a phone under the Device Payment Plan, you must pay off the phone when you cancel and there is no additional termination fees.

How do I report a scammer?

Report Most Common Scams The Federal Trade Commission (FTC) is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at 1-877-382-4357 (9:00 AM – 8:00 PM, ET).

How do I report telemarketers to the FCC?

Consumers can file complaints with the FCC by going to You should choose the phone form and the unwanted calls issue for all complaints involving unwanted calls, including if your number is being spoofed, blocked, or labeled.

How do I file a complaint with the CRTC?

If you remain unsatisfied you may write to the CRTC:on-line form: Ask a question or make a complaint.mail: Secretary General, CRTC, Ottawa, Ontario K1A 0N2.fax: 819-994-0218.toll free telephone: 1-877-249-CRTC (2782)toll free TTY: 1-877-909-CRTC (2782)

How do I talk to Verizon customer service?

If you need additional support, please contact our Customer Care Support Team. Dial 800.922. 0204. Enter one of your One Talk mobile telephone numbers.

Can I sue Verizon for identity theft?

The Verizon class action lawsuit seeks civil penalties, damages, punitive damages, restitution, injunctive relief, restitutionary relief, court costs, and attorneys’ fees. … The Verizon Identity Theft Class Action Lawsuit is Kaufman v.

How do I terminate my Verizon service?

The only way to cancel is to head into a Verizon store in person or call Verizon’s customer service line. They need to be able to verify who you are before they go losing any money – ahem, canceling someone’s account. If you want to cancel, you can call Verizon’s cancellation line at 1-844-837-2262.

How long does it take for Verizon to shut off your service?

Depending on the circumstances, Verizon may shut off cell service as soon as the week of your missed payment or up to 60 days after a missed payment.

Is there a class action lawsuit against Verizon Wireless?

The class-action lawsuit covers 100 million customers from Verizon and AT&T and 50 million for T-Mobile and Sprint customers between April 30, 2015, and Feb. 15, 2019. The suits are seeking unspecified damages. USA TODAY has reached out to each of the wireless service companies for comment on the lawsuit.

How do I file a complaint against a cell phone company?

Other options for filing a complaint with the FCC include:Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.Mail (please include your name, address, contact information and as much detail about your complaint as possible):