Question: How Do I Speak To A Human At Hermes?

Does Hermes have a live chat?

If you have a question regarding a domestic order, you’ll need to speak to our specialised team.

They are available on live chat 8am – 6pm Monday to Saturday..

Can’t get in touch with Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

Where is my parcel Hermes?

To track your parcel, you need to use your myHermes order number. If you are unsure of your order number then please go to the “My Account area”, log in and then click on the “My Orders” tab to find your HRM number. This number can also be found on your confirmation email.

Can I pick my parcel up from DPD Depot?

If you want to collect your order from the DPD depot yourself. … You must call DPD before you collect your order so they can get it ready for you. Please allow 48 hours between calling DPD and collecting your order. You must bring photographic ID and the card DPD left when you go to collect the order.

Why is my parcel being held at DPD Depot?

Your parcel has been held at your local DPD depot. … This status means that we have received the data pertaining to your delivery from the shipper – the parcel has not neccessarily been received by DPD yet.

Are DPD reliable?

DPD truly are a awful company We have been home based since COVID, they did not come here once. We even provided a safe place for them to leave the parcel. They are an absolute joke. I have parcels delivered all the time, and like clockwork there are always issues when it’s DPD.

How do I contact Hermes parcel delivery?

0800 – 022 22 77. The usual call charges apply to this number. Our team is available Monday through Saturday from 8.00 hrs to 19.00 hrs.

How can I contact Hermes by phone?

If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.

What do I do if Hermes Parcel not delivered?

Missed your delivery?If you don’t think you’ll be in for your next attempt, you can divert your parcel to a safe place or neighbour.If you don’t get an email, your courier will make three attempts to deliver your parcel.More items…

How can I speak to Hermes UK?

Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at hermessupport@myhermes.co.uk.

Can you track your Hermes driver?

You can track your Hermes parcel delivery and find your item’s current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: … Entering your Hermes tracking reference will also work. You can find these on your confirmation e-mail sent at the time of booking.

How do you speak to a human at DPD?

The Customer Service Number DPD Doesn’t Want You To Know Making contact with a human at DPD regarding parcel collections is not an easy task. The telephone number listed on the DPD website (0121 275 0500 ✗) seems to be an indefinite hold blackhole line most of the time.