Quick Answer: Can You Keep Items Delivered By Mistake?

What happens if something is delivered to the wrong address?

Companies will be alerted by the sender or their tracking system that the shipment wasn’t delivered to the right address.

Even if you don’t alert them of the wrong delivery, they still might call your house or show up at your door asking where the package is..

What happens if a company sends you the wrong item?

If a company makes a mistake and sends an extra item you didn’t order, you have an ethical obligation to return it, but legally, you don’t have to send it back. It’s yours to keep.

What do you do if you receive something you didn’t order?

A. Always start by trying to resolve your dispute with the company. If this doesn’t work, contact your state or local consumer protection office, local U.S. Postal Inspector, or the Better Business Bureau in your area for help. The Direct Marketing Association also may be able to help you.

Can you keep package delivered wrong address?

As long as the merchandise is addressed to you, you may keep it. If it is addressed to someone else, then you are obligated to make reasonable efforts to either return it or deliver it to the intended recipient.