Quick Answer: What Happens When You Return An IPhone?

Can you return an iPhone after using it?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method..

Can you return an Apple product after 14 days?

‘ First, if you bought the machine from an Apple Store no more than 14 days ago, you’re in luck. That’s the period of Apple’s ‘no questions asked’ refund or exchange policy. You can return your machine anytime within that 14-day window without even having to give a reason.

Can I exchange my iPhone 11 for a different color?

Yes, almost certainly. Return to the place you purchased it. You would have to return it for a refund and buy the new phone if they have it in stock. You can exchange your phone without a restocking fee but it has to be within 14 days of purchase.

How long does an apple refund take?

If your refund is eligible, your money will be refunded within 30 days by the Apple.

Does Apple charge a restocking fee for returns?

A 15% restocking fee will be assessed on closed box returns (per unit). Please visit online Order Status or call 1800-MY-APPLE to request a return. The iPhone/iPad must be returned in the original packaging, including any accessories, manuals, and documentation.

Can you trade in your iPhone for a different phone?

Apple’s iPhone Trade-Up Program You can mail in your old device for a gift card that you can use at Apple online or at a retail store near you to put toward your new iPhone or any store purchase. You don’t even need to trade in an iPhone, either. You can trade in a different phone, or even a computer.

What happens when you return an Apple product?

All returned products are refurbished by Apple. … They are then sold as refurbished on the Apple website. At times, Apple will open unofficial Apple refurbished stores on sites like eBay. They are sold with all the perks of buying new, including a 1 year warranty and the ability to buy AppleCare Protection Plan.

Can I return my iPhone after 30 days?

Any items purchased on Apple’s U.S. online store must be returned within 14 days from date of receipt of package, with the exception of the iPhone, where the customer has 30 days from receipt date to return the item.

Can I exchange iPhone for different color?

Question: Q: Can I trade for a different color Answer: A: Answer: A: The free exchange program was 14 days from the date of purchase. Now, you can use the trade-in program to get reduced credit towards a new phone with the color you prefer.

Does Apple price adjust?

Apple does say that if it reduces its price on an Apple-branded product within 14 days from when you received your item, you can visit an Apple Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or get credit for the price difference. …

How do I claim my $25 from Apple?

How to Claim Your $25 from the iPhone Batterygate SettlementFrom the settlement page, click Claim Form Online.Find your iPhone’s serial number under Settings > General > About > Serial Number.If you no longer have your phone or can’t find your serial number, you can look it up by entering your Apple ID, the device type, and your name and address.More items…•

What does Apple do with the returned iphones?

Returned phones are sent to a factory to be refurbished and then are used either as Genius Bar service units or sold as refurbs. They cannot be resold as new phones. … No phone is repackaged at the store.

Does Apple charge a restocking fee?

Although that restocking fee will no longer be charged, the new policy still requires customers to return products to stores within 14 days. An employee at my local Apple Store confirmed that Apple would be ending its restocking fees starting tomorrow. Apple blog 9to5 Mac was first to report the change.

Is it worth it to get AppleCare?

If you paid $129 for AppleCare+ on each phone, and $29 for the screen repair, you’d be paying around $160 in total every two years for phone repairs. … If, however, you tend to break your phone less often than every two years, AppleCare+ is almost definitely not worth it.

How many times can you return an iPhone?

If you damage your iphone, then you get two. If it is defective, then they will replace. There is no limit. It is like any other warranty against manufacturer defects.